Yes. The Patient can email us at info@shivhospital.in to share his/her X-rays / Medical reports and Symptoms. Our expert doctor’s opinion would be shared within 48 hours along with an estimated cost of the treatment.

You can share with us the patient’s case history/ current clinical reports/ X-RAYS, Scans, and previous medical records if any. Our expert team of doctors will evaluate the medical records and suggest the most suited treatment plan and its estimated cost before your arrival.

We issue a Visa Assistance letter on receipt of Passport details of Patient and Attendant(s) which will enable you to obtain the Medical Visa.

• Payments can also be transferred to the Hospital Account through Wire Transfer prior to arrival
• Cash, Credit Card, VISA Card, and International Debit Card are accepted. However, we do not accept American Express cards. Kindly note that an additional charge of 1.25% over and above the bill amount of debit/credit card will be applied.
• Demand Draft of any International Bank (by prior approval )
• We also provide assistance with currency conversions. Shiv Hospital’s USD bank details can be provided for TT (Telegraphic Transfer). Once, our finance department confirms the receipt of payment, we can take the process further and start the treatment. Alternatively, patients can also carry the required amount in USD, while traveling to India for their medical treatment and to meet other necessary expenses.

• We provide “to & fro” complimentary Airport pick up/drop facilities for International patients. Pick up schedule will be organized on receiving the final travel itinerary.
• Contact details of Driver and Attendant will be made available for easy access
• If needed, we can send an Ambulance or ICU on wheels as per the requirement of the patient (On prior approval)
• We can assist you with Air Ambulance with prior confirmation if needed

We provide accommodation to the attendant if the patient is NOT admitted in the Economy room. This facility is extended to patients admitted in all other rooms other than the Economy room. The meals facility is available to attendants on a chargeable basis.

Yes. We facilitate Patients and families for booking Guesthouses, Hotels, or Apartments in the near vicinity of our Hospitals. We share a list of such facilities with the patients in advance. They can directly book the accommodation or we can assist them.

You need to bring your previous medical records if any and your visa and passport and other relevant if you are not a citizen of India.

The hospital specializes in Orthopedics, Neuro, Plastic Surgery, and facio maxillary surgery. The types of surgeries regularly performed are joint replacement surgery, Accident and trauma surgery, spine surgery, arthroscopic surgery, tendon repair, and deformity correction surgery, emergency Neuro surgery for head injuries, surgery for fractures of facial bones, and head and neck surgeries.

Yes. It is done in the same admission but not simultaneously because of the high complication rate. Therefore staggered joint replacement is done in a gap of three days during the same admission. The patient is discharged usually four days after the second joint replacement.

It is a surgery done in the joints thru small holes or portals by using specialized instruments to reconstruct the ligaments and small procedures inside the joint. The patient usually is relatively pain-free post operatively and can go back to normal activities earlier. Usually, the scar is very small or minimal.

Usually, the hospital stay would be reduced with minimal pain and a faster recovery, with early functional adaptation. The benefit is usually permanent but it depends on the type of arthroscopic surgery and the diagnosis.

The general risks for any surgery apply but are reduced because of limited exposure and soft tissue damage.

In our Hospital, the success rate is around 95% which compares well with other hospitals, if not better.

It depends on your diagnosis and this is better asked to your surgeon.

All the consultants may not be available, but orthopedic registrars will be available 24/7. But in an emergency, the consultants will be on call.

Our staff will coordinate internally within our hospital and get back to the patient with the required details. Just contact us with as much information about your condition as via our email to info@shivhospital.in or you can contact us at 9638901000 or 9638908000

Admission will be decided by the surgeon and you will be guided as to the procedure by the duty hospital staff nurse.

We have at least 3 arthroscopic surgeons and you can get a second opinion from any one of them.

Again it depends on the diagnosis, but usually within three weeks post-surgery.

The first visit to the chief orthopedic surgeon is INR 500 /- and every further follow up would be charged INR 300, for consultation alone.

Please visit our website www.shivhospital.in

Discharge advice will be given at the time of discharge and the discharge summary will be given during the first review after discharge.

Yes it can be done if it is not available in the hospital.

Refunds will be done as the situation demands and usually, 5% of the amount would be retained to compensate for the change in the schedule and the logistical difficulties incurred. Refund will be completed within 3 working days.

The date of the discharge will be decided by your doctor. The discharge time is 3 to 4 hours. The discharge will be effected after the complete bill payment.

The hospital has 24/7 orthopedic surgeon availability, round the clock laboratory, X-ray service, CT Scan, Ambulance, with two laminar flow operating theatres and round the clock fracture, trauma, and emergency services. The physiotherapy department functions from 10 AM to 10 PM.

One attendant pass can be issued for one patient. But others may be allowed during visiting hours.

Yes. The hospital has 24/7 Ambulance service.

Yes.

Yes. Provided the room rent is paid for the same.

No.

You can pay by cash or card or can avail cashless facility if the hospital is empaneled with your insurance companies. The hospital does not accept cheques.

You need to pay an advance during admission as decided by the hospital administration.